Troubleshooting PI-1900


Q:  What software do I load on my computer for this to work?

A: You only need to install the PI-1900 disk included with the product. 
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Q:  Why doesn't my pen work?

A: First check to make sure the battery is good and the positive side is down toward the tip of the pen.  Next make sure the pen button is in the down position.  If possible try another pen from a known working PI-1900.  The PI-1900 will not work with the Mobilepresenter BT or Mobilepresenter BT II installed on the same computer.
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Q:  Why don't I get a picture on the PI-1900 screen when setting it up with my computer?

A: Make sure you connect the power supply that came with the PI-1900 to insure the Monitor has power.
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