Troubleshooting Mobilepresenter BT II

 

Q: Which software disks do I install on my computer?
 
A: You must load the disk labeled Pen Pad first.  It will only let you install the driver you need based on the Operating System you are using.  The next and final disk will be the Mobilepresenter BT II disk.
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Q:  Where does the software reside after I install it?
 
A:  You can access the software from Start – Programs – Mobilepresenter BT.  This program will install to the program files folder, to allow it to be accessed from the start menu.
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Q:  Why doesn't my pen work?
 
A:  Check the battery and make sure it is positioned positive side down.  Also make sure the battery is a fresh battery.  Another thing to check is whether the end of the pen is clicked so it is in the down position.
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Q:  How do I know if my tablet is connected?
 
A:  You should see a slow steady blinking light on the tablet.
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Q:  How do I get the Softkeys across the top of the tablet to work?
 
A:  You will have to restart the computer so that the Softkey driver loads on startup.
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Q:  Why is my computer dropping the connection with my tablet?
 
A:  There maybe a blue tooth device installed on this computer.  The best way to find out to go into the computer's bios and look for integrated peripherals and see if there is a on board blue tooth that can be disabled.  Once that is down you will have to check for other blue tooth software in Add/Remove Programs.  Remove the program and restart the computer.  Then search for the unit again and it should stay connected.
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Q:  What is the "Un-pairing" or "Disconnect" button for?
 
A:  This button allows for the user to re-pair the USB dongle and the blue tooth tablet if the dongle is unable to find the tablet.
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Q:  Why does the red light remain lit on the tablet?

A:  This indicates that the batteries need charging or replacing.
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Q:  How long should I charge the batteries?

A:  Numonics recommends the batteries be charged for 24 hours before use.  It is also a good idea to keep the batteries in the charger while not in use.
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Q:  What is the USB cable for?
 
A:  This cable can be used instead of the batteries and the USB dongle.
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Q:  What is the operating distance of the Mobilepresenter BT II?
 
A:  The operating distance is up to 30 feet from dongle to Mobilepresenter II, conditions permitting.
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Q:  What is the operating distance of the Mobilepresenter BT?
 
A:  The operating distance is up to 30 feet from dongle to Mobilepresenter, conditions permitting.
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Q:  What do the different color icons represent on the Mobilepresenter BT II?
 
A:  The red icon indicates the software being loaded, but the tablet isn't turned on.  The yellow icon indicates the tablet is turned on, but not connected.  The green icon indicates the tablet is connected and communication has been established.
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How do I use the Intellislate with the Mobilepresenter BT?

A:  The Mobilepresenter BT can be used with the Intellislate by uninstalling the Mobilepresenter BT software and Installing the Intellislate software.  Both devices can be operated on the same computer by using the Blue Tooth dongle for the Mobilepresenter BT and the dongle provided for the Intellislate plugged into the same computer.  Just operate the Mobilepresenter BT like you would normally, the Intellislate doesn't use Blue Tooth so it will not interfere.

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