A: You must load the disk labeled Pen Pad first. It will only let you install the driver you need based on the Operating System you are using. The next and final disk will be the Mobilepresenter BT II disk. Back to the top
A: Check the battery and make sure it is positioned positive side down. Also make sure the battery is a fresh battery. Another thing to check is whether the end of the pen is clicked so it is in the down position. Back to the top
A: There maybe a blue tooth device installed on this computer. The best way to find out to go into the computer's bios and look for integrated peripherals and see if there is a on board blue tooth that can be disabled. Once that is down you will have to check for other blue tooth software in Add/Remove Programs. Remove the program and restart the computer. Then search for the unit again and it should stay connected. Back to the top
A: The red icon indicates the software being loaded, but the tablet isn't turned on. The yellow icon indicates the tablet is turned on, but not connected. The green icon indicates the tablet is connected and communication has been established. Back to the top
A: The Mobilepresenter BT can be used with the Intellislate by uninstalling the Mobilepresenter BT software and Installing the Intellislate software. Both devices can be operated on the same computer by using the Blue Tooth dongle for the Mobilepresenter BT and the dongle provided for the Intellislate plugged into the same computer. Just operate the Mobilepresenter BT like you would normally, the Intellislate doesn't use Blue Tooth so it will not interfere.