A: Check the battery and make sure it is positioned positive side down. Also make sure the battery is a fresh battery. Another thing is there will be a red light on the pen if the battery is low. Back to the top
A: The battery should be fully charged from the factory, but it is recommended tht you connect one end of the USB recharge cable to the Intellislate unit and the remaining end of the cable to an available USB port on the computer. A full battery recharge takes no longer then 2 hours. The tablet has a 16 hour life expectancy until it needs recharging. Back to the top
A: The red icon indicates the software being loaded, but the tablet isn't turned on. The yellow icon indicates the tablet is turned on, but not connected. The green icon indicates the tablet is connected and communication has been established. Back to the top
A: The Mobilepresenter BT can be used with the Intellislate by uninstalling the Mobilepresenter BT software and Installing the Intellislate software. Both devices can be operated on the same computer by using the Blue Tooth dongle for the Mobilepresenter BT and the dongle provided for the Intellislate plugged into the same computer. Just operate the Mobilepresenter BT like you would normally, the Intellislate doesn't use Blue Tooth so it will not interfere.